Privacy Policy

Privacy Policy

Last Updated: September 14, 2026

At EsellerShop, operated by eSeller Store LLC, we respect your privacy and are committed to handling personal information responsibly.

This Privacy Policy explains how we may collect, use, disclose, retain, and protect information when you visit EsellerShop, create an account, make a purchase, communicate with us, interact with sellers, or otherwise use our website, marketplace, and related services.

By using EsellerShop, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The personal information we collect depends on how you interact with EsellerShop.

Information You Provide to Us

We may collect information you provide directly, including:

  • Name
  • Email address
  • Telephone number
  • Billing and shipping addresses
  • Account login and profile information
  • Order and transaction information
  • Products purchased, returned, or reviewed
  • Customer support communications
  • Return and refund information
  • Seller information, where applicable
  • Information submitted through forms, reviews, surveys, promotions, or other website features

Please do not send sensitive payment credentials, passwords, or other unnecessary sensitive information through general customer-support communications.

2. Payment Information

When you make a purchase, payment information may be collected and processed by our authorized payment processors or other payment-service providers.

Depending on the payment method, these providers may collect information such as your payment-card details, billing information, payment account information, and transaction data.

EsellerShop may receive limited information about the transaction, such as payment status, transaction identifiers, payment method type, and related records.

We recommend avoiding a statement that EsellerShop itself stores full card numbers unless you have confirmed that your infrastructure actually does so.

3. Information Collected Automatically

When you use our website or services, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Device identifiers
  • Pages viewed
  • Links clicked
  • Referring or exit pages
  • Dates and times of visits
  • Shopping and browsing activity
  • Approximate location derived from IP address
  • Website performance and diagnostic information

This information may be collected through cookies, pixels, log files, analytics technologies, and similar tools.

4. Cookies & Similar Technologies

EsellerShop may use cookies and similar technologies to operate and improve our website.

These technologies may be used to:

  • Keep users signed in
  • Maintain shopping-cart functionality
  • Remember preferences
  • Support checkout and security
  • Understand website usage
  • Measure website performance
  • Prevent fraud and abuse
  • Provide or measure advertising and marketing, where applicable

Some cookies are necessary for website functionality, while others may relate to analytics, personalization, or advertising.

Where required by applicable law, we will provide appropriate choices concerning non-essential cookies or similar technologies.

5. How We Use Personal Information

We may use personal information for legitimate business and operational purposes, including to:

  • Create and manage customer accounts
  • Process and fulfill orders
  • Facilitate marketplace transactions
  • Process payments and refunds
  • Arrange shipping and delivery
  • Provide order and tracking information
  • Communicate about purchases and accounts
  • Provide customer support
  • Process returns and disputes
  • Communicate with sellers where necessary
  • Detect and prevent fraud, abuse, and security threats
  • Maintain and improve EsellerShop
  • Personalize website experiences
  • Analyze website performance and usage
  • Send marketing communications where permitted
  • Maintain business and transaction records
  • Enforce our policies and agreements
  • Comply with applicable legal obligations
  • Protect our customers, sellers, business, and other users

The FTC recommends that businesses collect only information they have a legitimate need for and retain sensitive information only as long as necessary.

6. How We May Disclose Personal Information

We may disclose personal information where reasonably necessary to operate EsellerShop, complete transactions, provide services, or comply with legal requirements.

Recipients may include:

Sellers

Because EsellerShop may operate as a marketplace, information necessary to process or fulfill an order may be provided to the seller responsible for the applicable product.

This may include information such as your name, order details, shipping address, and other information reasonably necessary to complete the transaction.

Sellers should use customer information only for authorized purposes and in accordance with applicable requirements.

Service Providers

We may work with companies that provide services such as:

  • Payment processing
  • Hosting and infrastructure
  • Shipping and fulfillment
  • Customer support
  • Email and communications
  • Fraud prevention
  • Security
  • Analytics
  • Marketing and advertising
  • Website functionality and technical services

These providers may process information as necessary to perform services on our behalf or according to their applicable roles and terms.

Legal & Safety Purposes

We may disclose information when reasonably necessary to:

  • Comply with applicable laws or legal processes
  • Respond to lawful government requests
  • Enforce our agreements or policies
  • Investigate suspected fraud or unlawful activity
  • Protect the rights, property, security, or safety of EsellerShop, our customers, sellers, service providers, or others

Business Transactions

If eSeller Store LLC is involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar corporate transaction, personal information may be transferred or disclosed as part of that transaction, subject to applicable law.

7. Advertising & Analytics

EsellerShop may use analytics, advertising, and measurement technologies to understand how customers interact with our website and to improve or market our services.

Depending on the technologies implemented on the website, third parties may collect or receive identifiers, browsing activity, device information, or similar information.

The exact wording of this section should be updated to identify your actual analytics and advertising practices before publication.

This is especially important if you later install technologies such as advertising pixels, remarketing tools, or behavioral-advertising services.

8. Sale or Sharing of Personal Information

Privacy laws in some U.S. states define terms such as “sale,” “sharing,” or “targeted advertising” more broadly than an ordinary exchange of personal information for money.

EsellerShop will provide any notices and privacy choices required by applicable law based on its actual data practices.

We should not currently publish a statement such as “We do not sell or share your personal information” until your advertising, analytics, seller, and third-party integrations have been reviewed.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:

  • Complete transactions
  • Maintain customer accounts
  • Provide support
  • Maintain business and financial records
  • Resolve disputes
  • Prevent fraud and abuse
  • Enforce agreements
  • Satisfy legal, tax, accounting, or regulatory obligations

Retention periods may vary depending on the type of information and applicable requirements.

The FTC recommends businesses avoid retaining sensitive information longer than necessary and establish appropriate retention practices.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, network, database, or method of electronic transmission can be guaranteed to be completely secure.

Customers are responsible for maintaining the confidentiality of their account credentials and should use a strong, unique password for their EsellerShop account.

The FTC advises businesses to use security measures appropriate to the nature and sensitivity of the information they maintain and to consider security throughout their systems and service-provider relationships.

11. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights concerning your personal information.

These may include the right to request:

  • Access to certain personal information
  • Information about how personal information is collected, used, or disclosed
  • Correction of inaccurate information
  • Deletion of certain personal information
  • A portable copy of certain information
  • Opt-out of certain sales, sharing, targeted advertising, or profiling where applicable
  • Limitation of certain uses of sensitive personal information where applicable
  • Withdrawal of certain consent where applicable

We will process valid privacy requests in accordance with applicable law.

For example, California law provides qualifying consumers rights concerning knowledge/access, deletion, correction, sale/sharing opt-outs, limitation of certain uses of sensitive personal information, and non-discrimination for exercising privacy rights.

12. California Privacy Rights

If the California Consumer Privacy Act (CCPA), as amended, applies to eSeller Store LLC and to your personal information, California residents may have rights provided under that law.

These can include rights to know, delete, correct, opt out of sale or sharing, limit certain uses or disclosures of sensitive personal information, and exercise applicable privacy rights without unlawful discrimination.

Where legally required, EsellerShop will provide appropriate methods for submitting applicable requests and exercising opt-out rights.

Important: This section does not state that eSeller Store LLC currently meets the statutory thresholds that make every CCPA business obligation applicable. That needs to be determined from your actual business operations.

13. How to Submit a Privacy Request

To submit a privacy-related request, you may contact us at:

Email: info@esellershop.io

Please use a subject such as:

Privacy Request

and provide sufficient information for us to understand and appropriately process your request.

We may need to verify your identity before fulfilling certain requests to help protect your information from unauthorized access or deletion.

Where permitted by applicable law, an authorized agent may submit certain requests on your behalf, subject to appropriate verification requirements.

14. Marketing Communications

If you receive promotional emails from EsellerShop, you may unsubscribe using the unsubscribe option included in the applicable marketing communication.

Even if you opt out of promotional communications, we may still send non-promotional communications reasonably necessary for your transactions or account, such as order confirmations, shipping updates, security notices, or customer-service communications.

15. Children's Privacy

EsellerShop is intended for a general audience and is not directed to children under 13.

We do not intend to knowingly collect personal information from children under 13 in circumstances prohibited by applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us so the matter can be reviewed.

Federal COPPA requirements provide additional protections concerning online collection of personal information from children under 13.

16. Third-Party Websites & Services

EsellerShop may contain links to websites, applications, payment providers, seller resources, social platforms, or other third-party services.

Their privacy practices are governed by their own policies and are not controlled by this Privacy Policy.

We encourage users to review the privacy policies of third-party services before providing personal information to them.

17. International Visitors

If you access EsellerShop from outside the United States, your information may be processed in the United States or other locations where our sellers or service providers operate.

Privacy and data-protection laws may differ between jurisdictions.

Additional disclosures or rights may apply depending on your location and the services offered there.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, business practices, technology, legal requirements, or other circumstances.

When changes are made, we will update the “Last Updated” date at the top of this page and provide any additional notice required by applicable law.

We encourage users to review this Privacy Policy periodically.

19. Contact Us

If you have questions, concerns, or privacy requests regarding this Privacy Policy or our handling of personal information, contact:

eSeller Store LLC
Suite 204, Gulf Coast Commerce Center
3825 Exchange Avenue
Naples, FL 34104
United States

Phone: +1-310-770-6216
Email: info@esellershop.io

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